About us
Engineering the infrastructure Botswana depends on
New Ice City is a Gaborone-based telecommunications and civil engineering company. We plan, build, test and maintain networks, ICT systems and civil works for operators, government ministries, mines, utilities and multinational contractors across Southern Africa.
Vision
To be the most trusted and innovative telecommunications and civil engineering company in Southern Africa — engineering a connected, prosperous and sustainable future for all communities.
Mission
To deliver world-class telecommunications infrastructure, civil engineering and ICT solutions that connect communities, enable economic growth and transform lives across Africa.
Core Values
Excellence, integrity, safety, innovation, Pan-Africanism and customer focus guide every decision we make.
People
Over 50 professional engineers, certified tower riggers, fiber specialists, ICT professionals and construction experts.
Leadership
Managing Director’s message
Since our inception in 2011 we have evolved from a dynamic telecommunications contractor into a fully integrated infrastructure and civil engineering company, delivering world-class solutions for telecommunications operators, government institutions, mining companies, utilities and private sector clients.
We believe infrastructure is the foundation of economic growth and sustainable development. Every fibre network we deploy, every tower we construct and every road we build contributes to a stronger, more connected and more prosperous Africa.
Guided by international best practice — including OSHA safety standards and ISO quality management principles — we consistently deliver projects that meet the highest standards of performance, reliability and safety.
Rahim
Managing Director, New Ice City (Pty) Ltd
What guides us
Our core values
Excellence
We pursue the highest standards of quality in everything we do.
Integrity
We operate with transparency, honesty and professionalism.
Safety
Zero harm to people, communities and the environment.
Innovation
We embrace new technologies to deliver better outcomes.
Pan-Africanism
We are committed to African development and economic empowerment.
Customer Focus
We put our clients first in every decision we make.
Our history
A decade of building
- 2014
Founded in Gaborone
Established as a specialist telecommunications installation contractor.
- 2017
Fiber division launched
Added blowing, splicing and OTDR certification capability for FTTH and backbone works.
- 2020
Civil engineering capability
Own plant fleet acquired for earthworks, roads, drainage and foundations.
- 2023
Regional expansion
Projects mobilised across Zimbabwe, Zambia, Namibia and South Africa.
- 2026
Smart infrastructure
Data centres, IoT and renewable energy integrated into the service offering.
Registration & compliance
Fully registered, insured and audit-ready
- Registered in Botswana
- Registered in Zimbabwe
- PPADB Registered Contractor
- CIPA Registered
- Tax Compliance Certificate
- Health & Safety Compliant
- ISO-aligned Quality Management
- Fully Insured & Industry Compliant
Geographical coverage
Delivering across Southern & Eastern Africa
- Botswana
- South Africa
- Zimbabwe
- Namibia
- Zambia
- Mozambique
- Kenya
- Tanzania
- Lesotho
- eSwatini
Corporate profile
The full New Ice City company profile
Divisions, certifications, equipment fleet, HSE framework and our major projects portfolio — PDF, 5.6 MB.